Peninsula Private Hospital — Hospital in Frankston

Reviews of Peninsula Private Hospital

• Jeremiah

  Added 2016.10.04

  From Triage to the team behind the doors, thorough and excellent team in a lovely new fresh hospital solving emerg health issues. Waiting room a bit uncomfortable and small for family etc so maybe consider another one somewhere .
• Grace

  Added 2016.08.15

  Thanks to David Jacobs the Occupational Therapist who'll remain looking after me for a while yet.
• Jason

  Added 2016.06.15

  Thanks to the Anaesthetists,
• Logan

  Added 2016.06.07

  Huge thumbs up.
• Patrick

  Added 2016.04.19

  My 89 year old father was taken by ambulance to the emergency department late on Saturday night as he had dislocated his right hip. He has been an inpatient on many occasions, the most recent being three weeks ago, and five weeks before that. Until this most recent visit he has been very happy with most aspects of his stays, and the rest of the family has been happy too.
• Zachary

  Added 2016.04.01

  I staggered into reception about to collapse with a ruptured bowel and had get the attention of the two receptionists chatting before they pointed me to emergency ,i then staggered across there and they wanted to talk about payment above everything else,i was barely able to speak let alone stand and talk about payment.i needed help urgently, i was told to take a seat. Luckily i was seen to fairly quick as i was about t hit the floor. Once i emergency the nurses were fantastic and the diagnosis was swift and accurate. The communication and messages relayed between dcotors nurses and myself was confusing to say the least. I was i would be transferred to Belleura as you had no beds and good thing i refused this as i was then told theatre was being set up for emergency surgery. Then i was told i was being transferred to Epworth for surgery and would need to pay my bill before leaving? Both my children were born here and my partner has has several surgeries there and all experiences have been 100% except this one. Pity it seems only about the money. Might just call an ambulance next time and take my chances. Would love to have given 5 stars but not possible in this instance. Regards Jeff.
• Angel

  Added 2015.10.19

  Had a terrible experience with this hospital when visiting a relative last weekend. We were initially shocked we had to pay for car parking (as were many others we saw studying the charges on the board at the entrance to the car park). As there is no street parking available around the hospital as far as we can tell, the hospital is clearly taking advantage of visitors by charging for car parking. We then had to ask as to where the reception was as if there was signage it was not clear. Upon finding the reception area at the other end of the car park, there was no one to be seen. We waited for over 5 minutes (we had used about 10 minutes of our car parking time by this stage) by which time we thought maybe no one was rostered on reception as it was a Sunday. We then took it upon ourselves to check the admissions listing. We found our relatives name and room number but could not work out from the information board where the room was located. A staff member walking past tried to assist us and we checked the admissions listing again to show the room number we were looking for. At this point the receptionist appeared and scolded us for looking at the admissions chart. She had complained she had been helping someone with the car park ticketing machine after we complained about the car parking charge and how we had now wasted a 1/4 hour of our car parking time trying to find our relatives room. Maybe if there was no charges for car parking our bad experience with this hospital would not have occurred.
• Brian

  Added 2015.06.29

  Thanks so much again
• Jason

  Added 2015.02.25

  On seeing him in Frankston he was visibly confused and very upset as he said he had no idea where he was, or why he was there. This is shameful treatment of a very elderly gentleman that suffers from dementia and alzheimers, and was in a great deal of paid and discomfort from his dislocated hip.
• Eric

  Added 2014.11.11

  I don't feel like I'm stuck in a cold depressing hospital. The staff here are super friendly, we talk about everyday life, the treatment is professional, the meals are quality (not like your typical hospital meals). I simply don't feel like I'm in a hospital.
• Jose

  Added 2014.07.07

  David Wright - 179953 - room 24
• Benjamin

  Added 2014.04.15

  Thanks so much to the surgeons (Mr Rozen) and his 'A Team',
• Jayden

  Added 2014.04.15

  Not so this time. At around 12.30am Sunday morning I spoke to a nurse in the ED who advised that two attempts to re-locate the hip had been unsuccessful. I was advised he was sedated, so no point in me attending, and that they were considering their next move. I provided my name and phone number (the hospital would already have had it, and the contact details a my sister from the previous stays). I figured that a) surgery would be unlikely until Monday and b) if there was any change I would be contacted.
• Samuel

  Added 2014.01.30

  Thank you all so much JACARANDA.
• Isabella

  Added 2013.10.10

  At 1pm Sunday I rang for an update and was put through to ED, and was told he had been moved to a ward. I was transferred to said ward and was told he wasn't there. I assumed he was either in transit, or the 'paperwork' hadn't caught up with his move. At 5.15 I rang the ward and was again told he wasn't there. I was put through to ED where I was advised that he had been transferred to Frankston Public Hospital at 9:30am. Yep, 9.30am with no contact with any family member, nor with the nursing home where he now resides.
• Austin

  Added 2013.09.18

  I'm currently being treated on the JACARANDA ward at PPH and probably going home tomorrow. I have been here for almost a week having hand surgery and I really felt the need to express my treatment here.
• Sarah

  Added 2013.06.16

  I'm more than happy to give a wrap to anyone who'd like to hear it.